Mocketts Wood Surgery

Mocketts Wood House, Hopeville Avenue, St Peter's, Broadstairs, Kent England, CT10 2TR 3,600 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 84 of 553
 
6th May 2023


Staff always polite and helpful.


Involvement
Cleanliness
Staff
Appointment
Experience
 
6th May 2023


The service that I received at the mocketts woods surgery has always been very good.

Suggested improvements
With excellent doctors, nurses and reception, the service at the surgery would have a job to be bettered. Indeed, the service could- and possibly should- be exampled as one to follow.

Involvement
Cleanliness
Staff
Appointment
Experience
 
6th May 2023


Surgery is usually efficient, staff are mostly friendly and helpful. I appreciate its a difficult job and people are rude to them.

Suggested improvements
The appointment system does not always work as I have had to chase call backs or appointments recently.

Involvement
Cleanliness
Staff
Appointment
Experience
 
6th May 2023


Struggle to get an appointment - even a phone call back for triage - twice not spoken to just a text for a prescription.

Suggested improvements
Bring back dropins. Phone patients back offer more face to face appointment. * The surgery was always wonderful - not not. :)

Involvement
Cleanliness
Staff
Appointment
Experience
 
6th May 2023


It would be great to put back email response.


Involvement
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Page 84 of 553

Mocketts Wood Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Mocketts Wood Surgery: http://iwgc.net/eb8us